We have many years of experience in delivering in-company bespoke applied leadership, talent and management modular programmes and at all levels of seniority. We are passionate about helping our clients to maximise their success through leadership, talent, staff and team development, and helping our delegates to fulfil their potential.
We work with an increasing number of associates, particularly in specialist areas, to ensure we can offer you the very best experts in their fields. Some of our associates have even contributed to the increasing number of online modules within the web-based learning Academy. Take a look at our trainers’ credentials under the Expert tab for a better insight into their area of expertise and experience and who is best skilled to help you.
We aim to maximise classroom-based time, and this means making our courses as practical and applicable to the workplace as possible. With the plethora of communications methods these days, the receiving of information for pre-course reading and preparation can be done via email, webinar, phone call or via the online learning Academy, leaving the ‘together time’ with the expert/s for discussion, experimentation, real plays, practice with feedback and the activities that build confidence and effective communication.
Learning Needs Analysis & Assessment Centres
We have a number of ways in which we can help you with identifying learning individual and team needs and express those in a development plan.
Some of our associates design and run both Assessment and Development Centres. The benefit of an Assessment Centre is that you can use exercises and ‘real play’ to identify the right person for a new position based upon observed behaviours. This minimises the risk of selecting an inappropriate person for the role and ensures that you have an unbiased selection process.
Development Centres enable you to ensure that events can be specifically tailored to address identified behaviours, knowledge or skills gaps. This maximises ‘buy-in’ from the delegate and optimises your training spend just where it is needed.
Through learning or training needs analysis, our experts can work with clients to assess:
- what knowledge, skills and/or behaviours are required and at what level
- who requires the training
- when they need the training
- what pre-course preparation is required
- how and where the training will be conducted
- the right mix of theory, neuroscience, research and application
- recommendations for post course follow-through to anchor and sustain new skills and behaviours
Our trainers come from the distinct groups of; ex practitioners who combine their training with their desk and banking experience; professional skills experts – organisational, learning and development specialists with extensive knowledge and experience of working within the financial services industry.
We offer fully bespoke programmes of varying levels and durations pending your exact requirements and the time pressures of the business. For example, we can deliver introductory, intermediate, advanced and master class level workshops. We will confirm the learning objectives and impact required before recommending 60 or 90 minutes or half day “espresso” interactive workshops or “deep dives” of 1 or 2 days.
Our courses can be blended with e-learning modules which can be provided either by the client or from our own online Academy.
All our leadership, talent and management development workshops are tailored to our client’s specific needs and objectives. We welcome all enquiries and will be totally clear with you if we cannot deliver to your specific requirements.
Our workshops are delivered as stand-alone modules or can be combined, within other programmes such as graduate training. We also deliver Continuous Development Training for Managers – a sample of such workshop modules and their duration is given below;
Leadership, Talent and Management Development
- Leadership in Business
- Effective People Management
- Managing People: The Path to Leadership
- Managing People: Enabling Others
- Creating and Maintaining High Performance Teams
- ABC of Management
- Management and Team Leadership Skills
- Principles of Project Management
- Principles of Planning Projects
- The People Side of Project Management
- Leading Successful Projects
- Think Creatively
- Giving and Receiving Feedback
- Telephone Sales: Dealing with Clients
- Effective use of the Telephone
- Effective Time Management
- Mentoring at Work
- Thrive under Pressure
- Commercial Skills
- Negotiating and Influencing Skills
- Make Smarter Decisions
- Master your Moods
- Effective Communications
- Relationship Management Programme
- Mind for Business
- Get Motivated
- Performance under Pressure
- Change Management
- Business Skills and Ethics
- Communication and Interpersonal Skills
- Advanced Presentation Skills
- Business Writing that Works
- Effective Technical Writing
- IT skills: Access (Intro, Intermediate and Advanced), Access VBA, Excel
- Effective Report Writing
- Creativity, Problem Solving and Decision Making
- Business Scenario Planning
Sales and Client Management
- Consultative Selling Skills
- Presentation Skills
- Influencing Skills
- Financial Sales Communication
- Pitching Skills
- Seminar speaking
- Client Relationship Skills
- Account Management
- Key Client Management
- English Common Law Terminology
Human Resources
- Labour Law and Legislation
- Selection Interviewing Skill
- Appraisal Training Skills
- Train the Trainer
- Performance Management
Coaching
- Performance Coaching
- Executive Coaching
- Life Coaching
- Team Coaching
| Sample of Continuous Management Development Course Modules/ Description |
Duration (classroom delivery)
|
| Team Development – Understanding team lifecycle and dynamics. Developing a high-performing team |
½ Day
|
| Effective Meetings: Why have meetings? How to make them both efficient and productive every time. |
½ Day
|
| Effective Team Briefing: How to implement an effective system of management communication |
2 Hours
|
| Performance Management and Appraisal: Excellent day-to-day performance management and annual appraisals |
½ Day
|
| Handling Conflict: How to manage conflict with, and between, direct reports constructively |
½ Day
|
| Coaching for Results: How to take opportunities to coach people at work for performance improvement |
1 (2 x ½) Day
|
| Managing Pressure and Stress – Recognising, and effectively managing, pressure and stress in yourself and others |
½ Day
|
| Creative Problem Solving: A wide range of practical methods to help you manage and resolve problems effectively |
½ Day
|
| Implementing and Managing Change: How to ensure that changes you have to implement actually happen, with minimal disruption |
½ Day
|
| Leading Organisational Change: How to plan and implement significant organizational change |
½ Day
|
| Motivation and Employee Engagement: Understanding the contribution of the manager to staff motivation and engagement. Tips and techniques. |
2 Hours
|
| Goal Setting and Monitoring: Best practice in setting successful performance goals with direct reports |
2 Hours
|
| Selection Interviewing: How to prepare for, and conduct, successful competency-based selection procedures |
1 (2 x ½) Day
|
| Influence and ‘Politics’: How to use personal influence and an awareness of organizational politics to manage your career development |
3 Hours
|
| Managers ‘MOT’: a periodic brainstorming and problem-solving session. Managers bring their own management issues/problems and leave with personal action plans for addressing them, having tapped into the wisdom of a group of peers, using a facilitated process. |
2 Hours to
½ Day
|
